Opener

Loyalty

Rewards Program

The Lounge continues to grow because of the confidence you have put in our team since 1997.

 

DOUBLE REWARDS

IN EFFECT FROM MAY 31 – AUGUST 31, 2021

YOU GET Rewards FOR

YOUR FIRST VISIT

  • $30* DOUBLE Rewards Voucher
  • Voucher is sent after your first visit as a new client

REFERRING FRIENDS

  • $30* DOUBLE Rewards Voucher
  • Refer your friends* to any stylist at The Lounge

YOUR BIRTHDAY

  • $15 Rewards Voucher
  • Issued two weeks before your birthday

*Regular $15 Rewards Voucher

all Loyalty Rewards Vouchers expire in 90 days from date of issue unless stated otherwise

 

ISSUING REWARD VOUCHERS

redeeming REWARD VOUCHERS

All Loyalty Rewards Vouchers have an expiry date.

ON PAUSE UNTIL FURTHER NOTICE:

  • Rewards collected in-salon for services or product purchases
  • Rewards collected in The Lounge Online Store
  • Rewards for pre-booking
  • No minimum redemption
  • Not transferrable
  • Maximum redemptions
    • Redeem up to 50% of your total purchase before taxes
    • May not be used towards tips
    • Have no cash value

EXPIRY OF REWARD VOUCHERs

Loyalty Reward Vouchers expire 90 days from the date of issue unless stated otherwise

HOW to USE YOUR VOUCHER

IN-SALON ONLY

Vouchers may be used In-Salon ONLY towards:

  • At-home hair-care products
  • Services
  • Vouchers are non-transferrable

what if I already HAVE A VOUCHER?

  • Your points will be issued a new Voucher

Previously collected points have been converted to a voucher.

what can I use my Voucher on?

  • use your voucher In-Salon for:
    • products
    • services

 

If you have any questions on the revamp, please email Lance.

the fine print

  • Reward Vouchers may be used in-salon only until further notice
  • Reward Vouchers cannot be converted to cash for use outside The Lounge
  • Reward Vouchers are non-transferable to others including family members

At the moment, the following rewards are put on pause:

  • in-salon services and in-salon product purchases
  • pre-booking your next appointment
  • points collected in The Lounge Online Store

Our rewards program is subject to occasional changes