How do I earn reward points?

ONLINE

• 10 points when you sign up for an account and join Loyalty Rewards

• 1 point for every $20 spent on at-home hair-care products and tools
• 1 point for each on-line review that give products that you purchase

IN-SALON

• 1 point for every $30 spent on services
• 1 point for every $20 spent on retail
• 15 points for referring your friends*
• 2 points for pre-booking your next appointment. (when paying for services)
• 15 points on your birthday
• New clients receive 10 points to use towards future visits* 

How do I redeem points?

ONLINE

• Sign in to your store account.

• If you accrued enough reward points for a discount, the store will automatically calculate the discount for you upon checkout.
• You can adjust the maximum number of reward points you wish to spend on the order on the cart page.

You may redeem all your accumulated points, to a maximum of 50% of your total on-line purchase.

IN-SALON

Use Loyalty Rewards points for at-home hair-care products, eGift Certificates or services.

The minimum redemption amount is 15 points for each visit and there is no maximum.

what if I already collect points in-salon?

• Make your first online purchase.  Once complete, your accounts will be merged

what can I use my reward points on?

use points for products, services or gift cards.

1 point equals $1

the fine print

• Loyalty Rewards Points cannot be converted to cash for use outside The Lounge
• Loyalty Rewards Points are non-transferable to others including family members

Our rewards program is subject to occasional changes