In respect of your stylist and clients booked after you, please arrive 5-10 minutes before your appointment. You may be required to reschedule if you are more than 10 minutes past your booked time.
Your valid email and cell phone number are required to book your appointment. An access code will be sent to you to guarantee your appointment.
You will be reminded of your appointment 48 hours beforehand. If you must cancel after this reminder you will be charged the full price of your appointment.
The Lounge Ultimate Card makes the perfect gift. However, gift cards (Certificates) are not transferable and cannot be exchanged for cash or gratuities.
Free Wi-Fi is available at The Lounge just ask for the login id and password.
LENGTH OF HAIR
We consider short hair to be above the chin, medium to the chin and long hair below the chin.
There is plenty of meter parking right outside on Richards St and change is available inside.
If you enjoyed your services and wish to provide a tip to your stylist, please do so directly or with the front desk.
MAN’S BEST FRIEND
We all love our pets and do not discourage you from bringing your dog into The Lounge. In respect of other guests, we ask that you keep them in close proximity at your feet.
OUR PLACE IS YOUR PLACE
Please treat this like your home when you are visiting, but for the pleasure of other guests around, you please keep your feet off the furniture.