SERVICE GUARANTEE

We have complete confidence in our ability to delight our guests, which is why we provide complimentary consultations and offer a 100% 7 Day Risk-Free Guarantee* with our services to put your mind at ease. 

You deserve to be happy with the services you receive at The Lounge. In the unlikely event you are not completely satisfied with the results, please tell us so we may make it right. Not only will we graciously re-do it for FREE, but if you require, we will credit your account with the equal value of the service so you may ask to be with ANY SERVICE PROVIDER of your choice for the re-do.

Service prices vary for if you have exceptionally thick or long hair. Although we can estimate a price over the phone, we only guarantee the price when you visit for your service or during a complimentary consultation.

Contact us BEFORE BOOKING or book a consultation if you have any questions.

*excluding styling services such as blow-drys, undo’s, braiding and make-up.