Outstanding care and customer service!
Outstanding care and customer service! Mervin was incredibly informative, detail oriented and did an excellent job of my color and cut! He took the time to educate me on how to maintain my style and care for my hair. The best part was the healing and therapeutic head massage!
I thoroughly enjoyed my visit and love the outcome
I received a spiral perm from Mervin! He was educational about what to expect and how to style to improve longevity! I thoroughly enjoyed my visit and love the outcome he was able to provide me!
Have established very careful protocols
I've been coming to the Lounge for more than ten years to have my hair cut and styled. I work in the film and TV industry so the quality of my hair style is really important. I have used Lance, who was great, and for the past few years I've used Caroline, who I adore. Both of them are smart, interesting and great stylists. Since re-opening, the owners Lance and Martin have established very careful protocols: taking temperature, insisting on hand sanitizer, everyone --customers and stylists -- wears masks, and for cuts no washing or blowdrying. It feels very safe without feeling weird or sterile. I'd recommend the Lounge to anyone -- great place, great people, great stylin'!
Felt respected and listened to
I got my a hair cut and color with the stylist joumana. She did an amazing job! Very happy with the work she did! It was my first stylist in Vancouver as I just moved to the area. Very pleased with the service and felt respected and listened to. I would reccomend anyone to this salon. Thank you for the wonderful job! And good atmosphere!
The entire team is so friendly
I have been coming here for over 20 years and have never had anything but amazing service! The entire team is so friendly and Briar is a genius! With all of the changes around Covid-19, The Lounge has done a great job of making clients feel at ease and have taken all of the necessary steps to ensure that staff and clients are completely safe.
Keratin treatment for my out-of -control
I wanted to get a Keratin treatment for my out-of-control long and thick Asian hair. After a quick Google search, I discovered The Lounge. I am extremely happy I did because I met Alan, who did an amazing job with the treatment and haircut. He is very friendly, funny, and knowledgeable. He instantly made me feel safe and understood. He is clearly an expert, knows Asian hair, and a professional. I am extremely happy with the work he did with my hair (take it from me.. I've had some challenging times with other stylists). Alan is great.
Amazing salon experience
Amazing salon experience. I saw Courtney for a perm and she was really nice and experienced. She did an AMAZING job with my hair and took the time to explain to me the whole process and teach me to care and style my new look. Can't recommend this salon enough!
NEVER going anywhere else!
After 10 years+ of visiting Lance Blanchette at The Lounge every 4 weeks religiously for a cut, color + styling including the odd blow dry, I am now, on Lance's guidance, in the process of letting my hair grow to its natural grey. Yes! I'm there! You would be AMAZED to see how gracefully he is allowing me to go from blonde to grey and how fabulous my hair looks - no ugly lines between new and old but an amazingly smooth transition of multiple highlights! That is what a true professional hairdresser can do for us. And the bonus is that Lance is not the only one at that studio with that depth of knowledge and expertise. I am NEVER going anywhere else!
Client for over 10+ years
I have been going to The Lounge Hair Studio for over 10+ years. My hair stylist is Mari and you can always depend on her for a wonderful haircut and blowout. Everyone at the Lounge is always courteous and friendly and I feel very confident going back for more services in the near future as the team at the salon has taken the necessary preventative precautions for COVID-19 to ensure a safe visit for clients and their staff.
PPE and sanitation is above standards and I felt very safe
“ I am so happy with my hair extensions and cut with Kelly at Lounge Hair Studio, she is professional, and she did an excellent job installing my hair extensions. The blending work was beautiful and Kelly matched the color perfectly, she is an excellent stylist and very friendly. The process was long but Kelly remained very enthusiastic and positive and made the experience fun. I would highly recommend the salon, the PPE and sanitation is above standards and I felt very safe, the salon is taking all precautions for the safety of their stylists and clients”
how thoughtful your company has been with the re-opening process
I had a recent appointment with Carolyn and the process was seamless. I was very impressed with the attention to detail and how thoughtful your company has been with the re-opening process. It felt very safe and also very normal again to come in for a hair cut. I would also like to highlight that Carolyn has been exceptional over the past few years and I appreciate the excellent service and care she provides at Lounge.
my hair--which isn't exactly straightforward to deal with
Iris is a gem! She's been my hairstylist for a very long time for a very good reason. Mad skills and super friendly, I always trust her advice through the years of trends and knowing my hair--which isn't exactly straightforward to deal with. My hair in the hands of someone else could look disastrous if they tried duplicating "the look" I get walking out of Lounge Hair Studio. I always feel great knowing my hair looks good after an appointment with Iris.
Coffee, tea, a glass of wine, and great service.
I booked cuts for my partner and I when we were in Vancouver for the weekend. Always "scary" to try a new stylist. We were both extremely impressed. Courtenay gave me an excellent cut - stylish, precise, and the best cut I've had in a long time. Alan gave my man's longish, thick hair shape and left the length. Coffee, tea, a glass of wine, and great service. Highly recommend.
No hesitation in recommending the salon
Traveling and was fearful to get my hair cut and colored.. but the experience at The Lounge was amazing. Mari colored my hair; she is skilled, caring and personable. No hesitation in recommending the salon to the wary woman (in all of us) seeking a great place to get her tresses done!!
I love this salon
I love this salon. You get a very thorough little questionnaire as a new client, and it even asks your names on various social media platforms so the stylists can see more posts of your new 'do'!!! The staff are so passionate and intelligent about how- they don't fool around or beat around the bush. I love you all!!!
I've been going for years.
I've been going for years. Wouldn't switch salons even if another place offered to do it for free. Carolyn is amazing, as is the entire team!
Client for over 10 years
I have been a Lounge client for over 10 years with Briar and with Mari. Love them both. I always get a perfect cut, friendly treatment, and have a great time here. The scalp massage they provide is soooo relaxing. Love the assortment of complimentary tea, coffee, cookies, and wine (aww miss).